Fundraising Compliance

Statement of Guiding Principles for Fundraising

Public Compliance Statement

  • North West Hospice is committed to complying with the Statement for Guiding Principles for Fundraising and has formally discussed and adopted the Statement at a meeting of the Board of Directors.
  • North West Hospice will confirm its commitment to the principles set out in the Statement of Guiding Principles for Fundraising by a statement to that effect in its annual report which will be published on our website later this year.
  • North West Hospice has a Donor Charter which is consistent with the Statement of Guiding Principles for Fundraising.
  • North West Hospice regularly monitors compliance with the Statement of Guiding Principles for Fundraising and compliance reports are received regularly by the Board of Directors.
  • North West Hospice considers the Statement of Guiding Principles for Fundraising when planning all fundraising activity.
  • North West Hospice does not work with third party fundraisers.
  • North West Hospice provides honest, open and transparent disclosure when fundraising from the public.
  • North West Hospice has appointed a senior member of staff to be responsible for compliance with the Statement of Guiding Principles for Fundraising.
  • North West Hospice ensures that fundraising staff are provided with information and training on the Statement of Guiding Principles for Fundraising and its implementation.
  • North West Hospice has a feedback and complaints procedure consistent with the Statement of Guiding Principles for Fundraising. Feedback is recorded for review by relevant staff including the Executive Manager and Board of Directors. Feedback is responded to promptly and appropriately.
  • North West Hospice prepares financial reports consistent with the requirements of the Charities Act 2009 which include a statement concerning the extent to which control of the organisation is independent of its funding sources.
  • North West Hospice ensures that all donations are tracked and recorded and complies with data protection requirements.
  • North West Hospice is accessible to the public through a number of readily available contact options.

Further Information




Testimonials

"Thank you for looking after our Mum so well. We won't forget you when we think of Mum, too."

"From the time he was diagnosed as terminal the Northwest Hospice were fantastic in providing support not only to Aidan but to us as a family. From the palliative care team that called on a regular basis to our home to help relieve the agonising pain he suffered with, to the respite facilities he utilised in the hospice itself; the hospice staff always provided an invaluable service. This service was always delivered with a smile, humour when appropriate and most importantly constant caring and professionalism. Our family could not speak highly enough of the North West Hospice Team."

"Just to say thank you so much for being our friend and our support during Seamus's illness. There were days when we felt down and your visit was like a breath of fresh air. So continue your great work. You will always have a place in our hearts"

"Many, many thanks for all you did for Colin. I can honestly say, without your visits and encouragements, he wouldn't have been able to cope with his illness as well as he did."

"There are no words to express our deep appreciation to you for the way you held Gerry and ourselves in the palm of your hand during his last hours with us. May you continue to bring your love, care and attention to many other families."

"Just wanted to say a massive thank you to the staff, they’re an amazing bunch of people who made my dad Christy’s stay so comfortable and happy. All the staff who made even family and friends welcome. You gave my mum the time and comfort to be with him so thank you so much."

“Thank you so much for all the wonderful help and support you gave to my Dad and to my Mother and all of us when Dad was dying. I will never forget your dedication, your love, your generosity, your patience and your kindness. Your work in life is a true vocation. Through your support we were able to keep Dad at home and let him have his wish.”

“I just want to say a very big thank you for your kindness and caring for Mary. What you did was way beyond the call of duty. The way you cared in those last few days of Mary’s life and thought of every little detail was heartwarming to watch. This was my experience of hospice care and all I can say is that your kindness to Mary was unsurpassable.”

“I can never thank you enough for all you did for my mother, and your help and support to us. I could never have come through without you. You were my sanity and life support.” 

“I want to put in writing my deep gratitude to you for helping us with Teresa. You gave her what she so much deserved – time, dignity, and comfort in a very honest way.”